Refund Policy

Satisfaction Policy

At Antique Restoration By Michael Dickey, we are committed to providing high-quality restoration services and ensuring client satisfaction. This policy outlines our refund and satisfaction process.

Service Cancellation

Before Work Begins

If you cancel your restoration project before we begin work on your piece, we will provide a full refund of your deposit minus a $50 administrative fee to cover assessment and scheduling costs.

After Work Has Started

Once restoration work has begun, cancellation may not be possible depending on the stage of completion. You will be charged for all work completed and materials used up to the point of cancellation.

Quality Assurance

We stand behind the quality of our work with a 90-day workmanship warranty. If you are not satisfied with the restoration results due to workmanship issues, we will:

• Review the issue with you in detail
• Correct any workmanship defects at no additional charge
• Provide a partial refund if correction is not possible

Limitations

Refunds are not available for: normal wear and tear after delivery, damage caused by misuse or accidents, changes in client preferences after work is completed, or discovery of pre-existing structural issues that were not apparent during initial assessment.

Refund Process

Refund requests must be made in writing within 30 days of project completion. Approved refunds will be processed within 5-7 business days via the original payment method.

Contact Us

For questions about our refund policy or to request a refund, please contact us:

• Email: maximilianorobles@restoremiked.com
• Phone: (334) 567-2188